In order to request a refund, a written email should be sent to firstname.lastname@example.org with a detailed explanation for the request. After the request has been received our board will review and make a decision to move forward with the refund and how much of the cost will be refunded. Refunds will be accessed for programs on the basis of the following:
- Moving out of area
- Not filling team roster due to lack of participation
Unfortunately, refunds will NOT be assessed for the following:
In the event that the participant was medically unable to participate in the sport he/she had registered for, a note from a doctor on letterhead indicating that the participant cannot participate is required.
- Registration fees (non-refundable)
- Weather cancellations
- Unhappy with team assignment
- Request not honored
- Scheduling Conflicts
If a participant has requested a refund due to medical reasons prior to the start of the season (prior to the start of practice), they will receive a refund minus $25 administration fee. The amount of money that is refunded will depend on how much of the season has passed as well as the reason for the refund.
If for any reason, a roster is not filled once registration has been closed you have two options:
- Option 1 - You may receive a credit for the following upcoming season for the participant. If the next season we’re still unable to fill the team roster due to lack of participation your credit will renew. The credit is valid for one full year. If you don’t use your credit within one year it will expire and you will NOT receive a refund.
- Option 2 - You can opt to receive a refund minus $25 administration fee.
If after a participant has been registered in our program and in the event an unexpected scheduling conflict arise, we will NOT issue a refund. You will receive a credit for another program for the upcoming season. If the credit is not used within 1 year of receiving it, the credit will expire and no longer valid. You will NOT receive a refund.
Refunds that are awarded will be done in the manner deemed appropriate by our financial department. This may be in the form of credit, credit card returns, check mailed out, or another manner, as necessary. Note: the refund process will take time so, please allow the process to run its course.
Reach One Sports will not give refunds or prorated fees for missed practices or games due to a participant registering for a program late.
Reach One Sports reserves the right to waive this Refund Policy at its sole discretion at any time. Such waiver shall generally be in response to extenuating or highly unusual circumstances, and in no event shall the Executive Board be obligated to waive this Refund Policy.